Trade in Your Old Device for the New Ploom AURA
As a Ploom Club member, you have the exclusive opportunity to trade in your old device and elevate your ritual with the next-generation Ploom device.
- Enjoy a personalized experience with the Ploom App – choose from 4 different heating modes.
- A sleek, all-in-one design that complements your style and fits comfortably in your hand, pocket, or bag.
- Unlimited puffs per session, with automatic stick heating upon insertion, thanks to the new Auto-Start feature.
Discover a truly enhanced heated tobacco experience.
Choose How You Want to Replace Your Device:
Visit a Ploom Specialty Store
Explore Ploom specialty stores where you can bring your old device and trade it in for a new Ploom AURA device.
Our Ploom Care Team Is Here for You
Contact our Ploom Care team to learn more about how you can trade in your old device for the new Ploom AURA.
Top 3 Frequently Asked Questions
You can bring the device you want to trade in to any Ploom dedicated retail location, or contact our Ploom Care team, who will be happy to assist you.
Yes. Your warranty will reset to 1 year if you trade in your Ploom X Advance device for the new Ploom AURA.
Anyone who owns a Ploom device and has a registered Ploom account is welcome to participate in our recycling program. Upgrade your experience and contribute to protecting the environment. Each user is entitled to trade in their old Ploom X Advanced device for a new Ploom AURA once per calendar year.
